KIMS Hospitals, Kondapur, Hyderabad 040-6750 5050
True Med Diagnostics & Clinics, Kondapur, Hyderabad +91 90325 08866

Terms & Conditions

Last updated: 25 July 2026

Agreement to These Terms

These Terms & Conditions govern your use of drksranganayakulu.com (the “website”), operated for the practice of Dr. K.S. Ranganayakulu, Consultant Diabetologist & Endocrinologist at True Med Diagnostics & Clinics, Kondapur, Hyderabad. By visiting the website, submitting an enquiry or booking an appointment, you confirm that you have read, understood and accepted these terms. If you do not agree with them, please stop using the website.

1. Medical Disclaimer

The content on this website - including service pages, health articles and answers to frequently asked questions - is provided for general information and patient education only. It is not medical advice, diagnosis or treatment, and it is not a substitute for a consultation with a qualified doctor.

  • Reading this website does not create a doctor–patient relationship. That relationship begins only when you are seen in consultation at the clinic.
  • Never delay seeking medical advice, disregard advice from your own doctor, or stop or change any prescribed medicine because of something you read here.
  • Treatment described on the website is general in nature. Your own plan depends on your history, examination and test results.
  • Results and outcomes vary between individuals. No guarantee of any particular result, remission or cure is given or implied.

Medical emergency: If you have very high or very low blood sugar, chest pain, breathlessness, confusion, loss of consciousness or any other urgent symptom, do not use this website or wait for a reply. Call your nearest emergency service or go to the closest hospital immediately.

2. Appointments & Enquiries

  • Submitting the appointment form, a callback request or a WhatsApp message is a request - it is not a confirmed booking. Your slot is confirmed only when our reception contacts you.
  • Please provide accurate contact details. We are not responsible for a missed appointment caused by an incorrect phone number or email address.
  • Consultation timings are KIMS Hospitals: Mon – Sat: 9 AM – 5 PM  |  True Med: Mon – Sat: 6 PM – 8:30 PM, Sun: 10 AM – 1 PM and may change on public holidays or due to clinical emergencies.
  • Please inform the clinic in advance if you need to cancel or reschedule, so the slot can be offered to another patient.
  • Do not send urgent clinical questions through the website, email or WhatsApp - these channels are not monitored around the clock.

3. Use of the Website

You agree to use the website lawfully and not to:

  • Attempt to gain unauthorised access to the website, its server or any connected system.
  • Introduce viruses, malware or any other harmful code, or attempt to disrupt the website's availability.
  • Use automated tools to scrape, copy or harvest content or contact details.
  • Submit false, misleading, abusive or unlawful information through any form on the website.
  • Use any content for commercial purposes without written permission.

4. Intellectual Property

All content on this website - text, layout, graphics, illustrations, icons, logos and code - is owned by or licensed to the practice and is protected by applicable copyright and trademark law. You may read, print or share pages for your own personal, non-commercial use. Republishing, reproducing or adapting the content without prior written permission is not allowed.

5. Third-Party Links & Services

The website may link to or use third-party services such as Google Maps, Google reCAPTCHA, analytics tools and WhatsApp. These are provided for convenience only. We do not control and are not responsible for the content, accuracy, availability or privacy practices of those third parties. Your use of them is governed by their own terms and policies.

6. Limitation of Liability

The website is provided on an “as is” and “as available” basis. While every effort is made to keep information accurate and current, we do not warrant that it is complete, error-free or uninterrupted. To the extent permitted by law, the practice and its staff shall not be liable for any direct, indirect or consequential loss arising from:

  • Reliance on any information published on the website.
  • Any interruption, delay or technical fault affecting the website or its forms.
  • Unauthorised access to data caused by factors beyond our reasonable control.

Nothing in these terms limits liability that cannot be excluded under applicable law.

7. Privacy

Any personal information you submit is handled as described in our Privacy Policy, which forms part of these terms.

8. Changes to These Terms

These terms may be updated from time to time to reflect changes in our services, technology or the law. The revised version applies from the date it is published on this page, so please review it periodically.

9. Governing Law & Jurisdiction

These terms are governed by the laws of India. Any dispute arising out of or in connection with the website or these terms shall be subject to the exclusive jurisdiction of the courts at Hyderabad, Telangana.

10. Contact Us

For any question about these terms, please contact: